Your client finds a bug
They scramble to share it with you, without following a process
The developer can't seem to replicate it
The Project manager's chasing the developer for updates
It so turns out that it was already fixed
But the client wasn't notified
First credible threat I have seen to existing players in the feedback streamlining market.
Thank you Bugreporting team for bringing this to live
Just what I was looking for
I had been searching for a tool that would allow feedback to be submitted by my users. I looked everywhere else before I finally found BugReporting. Wow!
It surpasses my expectation and it is making it very easy to receive feedback via my website now.
Great Tool
I am a web developer/designer and I hate getting feedback from multiple people from multiple sources.
I just started using this on a new project and it is great. Of course the challenge with any tool like this is getting clients and team members to use it, but there is such a low barrier of entry with this that there is really no excuse for them not to.
They don't have to log in to send feedback but if they do they can see when the issue has been resolved and be a part of a discussion regarding their feedback.
Serious competition
I had been looking for a debugging tool for a long time, and outside of the large players, none of them worked actually fine (for my clients). They had to install things to give feedback, etc. Just horrific for creating a good workflow and great feedbackproces for clients.
I started working with bugreporting last week; and yes: it tackled all the issues. Hallelujah! Alse pre-sales was éxtremely helpful in order to giving benefit of the doubt.
This is the one serious competitor, and also very well priced.
Get higher quality product feedback without front/back communication hassle and data loss, achieve product market fit faster.
Save your team 100s of hours in lost conversations, launch higher quality products faster, and improve your client relationships. All without having to invest in complex QA processes that cost $1000s.
If your customer used a CallToValue button on another website, they don't need to put any details to buy from you.
Reap the benefits of someone else's hard work
CallToValue will be everywhere, don't miss out
Use your voice and video on the fly to give feedback regardless of how complex it is. Everything is auto-transcribed to refer back to. Identify and fix issues, fast.
Sell anything you want on your website whilst you leverage the power of networks so you can skyrocket your conversions
Easy to Use Dashboard gives you simple breakdowns on what offer is working, so you can focus on that
Don't worry about setting up calls at odd hours. Collaborate with your clients and team asynchronously. Our tool collects all the information and more to let you solve your website problems and make customers happy.
No more random unconnected emails. Every issue is labelled and sent directly to your dashboard. You can collaborate, assign team members and resolve bugs easily. You can auto-create tasks in your favourite project management tools. No.Switching.Tabs
Don't lose your conversations. Have all your internal team discussions regarding customer feedback or a bug as well as chat with your customer directly all from one place. No more lost notes across slack and email
Early feedback is crucial for customer love and stickiness. BugReporting lets customers easily share what they love or hate. In 1 click you can keep your customers updated on the feedback they gave to improve activation and stickiness.
14-day free trial • No credit card required • Cancel anytime
14 Day Free Trial
Pefect for solo founders or small teams
14 Day Free Trial
For teams wanting to speed up their entire testing, feedback and QA process
14 Day Free Trial
For agencies servicing multiple clients looking to centralise their entire feedback process, and have raving customers
No worries at all. We understand having access to devs can be hard. Instead, you can use our magic link. The magic link is available in the dashboard. Share that with anyone you want to get feedback from to avoid annoying front and back communication via email. They can record the issue and it'll show up on your bug reporting dashboard like magic
Feature live 2nd week of Feb
The app is free forever in basic plan. If you upgrade to get full value of the app it will be billed at the end of each month
100%, cancel whenever you want
No problem. Record a video and just let us know of the integration you're after and we'll start working on it
Well, we know fixing the issue is one thing, the other thing is actually updating the user that mentioned the issue that it's been fixed. When you "resolve" an issue, we will auto email the user for you. This automatically improves your retention and activation metrics
Security is of our utmost concern. Our team have built multiple global fintech products collecting thousands of sensitive financial data points. We've used those practices and more to ensure your data is protected. Our systems are hosted on Amazon Web Services, our main servers are locked inside a Virtual Private Cloud. There is only one external access point which is an API gateway that acts as a proxy to a load balancer which distributes traffic across our dedicated servers to ensure maximum uptime.